FAQ
Check our Frequently Asked Questions section below to answer your question. If information you are looking for is not available then mail us through the contact form or chat with us on line via messenger.
TEMPORARY REVISED PROCEDURES AND INFORMATION DUE TO COVID-19
(These procedures will be valid till further notice or revised whenever restrictions are lifted).
Complete the following documentation required for check in in advance and hand the paperwork over to the airport representative upon arrival.
- On line registration forms provided by agency or directly in full
- Liability release (additional one in case of American/Canadian nationals)
- DAN Medical declaration in case of joining a course
- Copy of dive certification cards/insurance
- Rental equipment /dive insurance form if required
In accordance to health requirements from the Maldives authorities, all travellers travelling to and from Maldives are required to submit a self-declarative health declaration within 24 hours prior to their departure.
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UPDATE: Currently no tests are required to enter the Maldives regardless of being vaccinated or not.
Allied Insurance Company in association with the Ministry of Tourism, has launched a Covid-19 insurance policy focusing on tourists who visit Maldives.
The covid-19 Insurance policy namely as Allied Inbound consists of two options that covers medical charges, isolation facility charges, emergency medical transportation charges and interment charges which may follow a positive diagnosis for Covid-19 of a tourist during their stay in Maldives. This plan only includes isolation centers designated by HPA.
A willing tourist should apply for this plan prior to entering the country. This plan is now available for tourists on Allied Insurance’s website. More details about this plan will also be available on Allied Inbound | Allied Insurance Company of the Maldives Pvt Ltd and the toll free hotline 1600.
Irrespective of your age, any visitor who is not a citizen or does not hold a valid resident visa of Maldives will be eligible for this plan. The plan comes in two options; Allied Inbound and Allied Inbound Plus.
To Apply Online pls visit;
When you fly in, you will be met upon arrival by a representative of Carpe Diem Maldives, who can be identified Carpe Diem Cruises crew shirt and sign board with the companies’ logo. (logo) The representative will then confirm the below check in timings or inform you in case of any changes. In case you can not find anyone please contact +9607950883 or report to the information desk.
Please ensure you are in the possession of face masks as per local requirement when in public spaces.
We will meet you at the info/help desk arrivals hall at below check in timing. Due to the necessity of disinfecting the boat after departure of previous guests more time will be need to ready the boat for new arrivals. We apologize in advance for any inconvenience this may cause and hope for your understanding while complying by the guidelines set out by the local government.
For those who require a PCR/Antigen test to be able to return home, we can organise this for you with a test center at the end of your trip when the boat returns to port in Male. Results can be obtained within 2 hours, 6 or 12
Once you check in on board, please indicate to the crew if you will need a PCR/Antigen test and give a copy of your passport to them after which they will coordinate with our office to get the appointments made.
Cost PCR:
Normal service (within 12 hours): 60 USD p/p
Express service (within 6 hours): 95 USD p/p
Super express service (within 2 hours): 120 USD p/p
Cost Antigen test
Result within 45 minutes: 40 USD pp
People joining us on trips ending in domestic airports in need of a PCR to return home will also be able to do this upon arrival from their domestic flight in Male itself. Facilities down South itself are very limited.They will be assisted by our team.
When arriving early morning, you can either choose to wait at the airport and use their facilities or spend a few hours in a guesthouse day room use. Our representative meeting you upon arrival will be able to assist you on this and organise if required. Prices range from 90 to 110 USD for a room plus transfers to and from the airport.
The day before disembarkation the boat usually comes back to port between 3 and 4 pm.
Guests need to depart the vessel by 8 am latest. Due to the necessity of readying the vessel and completely disinfecting for our next cruise, we must strictly enforce this early departure
What is the earliest time of departure on the day of disembarkation?
Early flight departures on the day of disembarkation are possible but will limit the amount of dives the day before due to 24 hours no diving before flying. We offer a maximum of 2 dives on the day before disembarkation. Sometimes this may vary however depending on the itinerary. If the boat still has to cross a long distance then only 1 dive will be offered.
If you develop and of the following symptoms after boarding
- Cough
- Fever
- Unusual headache
- Sore throat
- Difficulty in breathing
Please contact your captain immediately for him to follow the standard operating procedures in place and follow his instructions.
Hand sanitizing stations will be provided in all public areas but not in the cabins.
All relevant changes to dive procedures and cleaning of equipment will be explained thoroughly by the dive team leader in a separate briefing.
NOTE:
If at any time you feel unsure of any of the procedures to follow or have any concerns
please make sure you address them with the dive team leaders or captains during your trip with us.
REGULAR QUESTIONS
All of our boats have international plug points. The voltage is 220 V. We recommend our American clientele to bring their own transformers if needed.
For our regular trips we recommend an AOWD certification in order to be able to join all the dives on offer. In case of an OW certification we recommend you to do the AOWD while on board or prior to your trip with us. All our boats have fully licensed PADI dive schools on board. For our seasonal Deep South itineraries (February, March and April) however we strongly recommend min of AOW certification and 100 dives. Our dive instructor on board is responsible for everyone’s safety and can ask people to sit a certain dive out if he believes they are not experienced enough for a particular dive.
All prices are in US dollars. We accept cash payment in Euros,Sterling and US dollars. Visa, Mastercard and American Express are also accepted onboard with a 3% surcharge. Please check with your bank on any international charges and exchange rates. Debit cards do not work on our machines.
We provide 11.5 and 13.5 liter aluminium tanks FOC and have 15 liter steel tanks upon request and at an extra charge. As we only have a limited number of 15 liter steel tanks it is important to reserve them in advance.
Reef hooks can be useful particularly on channel dives with strong current. Read our article here. In case you do not have one, they are available for rent or to buy (35 USD + GST) on our boats. This multifunctional hook is designed by our own Carpe Diem Maldives team and can be used as a reef hook, but also as a pointer stick and tank banger.
We offer Wifi packages on our boats as follows;
20 USD + 12% GST + 10% Service Charge for 3 GB
25 USD + 12% GST + 10% Service Charge for 5 GB
Repeat clients will enjoy the first 3 GB p/p for free
You can also purchase a SIM card of course at the airport upon arrival if you prefer.
A dive insurance is mandatory. Short Term insurance can be arranged on board valid for 7 or 14 days at a cost of 30 USD + GST+Service charge or 40 USD + GST+Service charge respectively. For more information on the coverage please click on this link
